Winter Store Hours: Mon-Fri 10-5 (MST), Sat 10-4 , Closed Sun. | 40 S Main St., Payson, UT 84651
Call or email anytime for quick response: Toll Free: 866-446-2065 | Local: 801-804-5810 | trikes@utahtrikes.com
INTRODUCING THE CATRIKE COLOR FEST PROMOTION - SAVE UP TO $250 ON A CATRIKE!
  
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Store PoliciesTrike Returns If you are unsatisfied with your trike, you may return it within 15 days of receipt of the trike. You must contact us within 7 days of receipt to notify us that you will be returning your trike. Trike must be in pristine condition with no visible or functional defects. A minimum of 10% restocking fee will be deducted from your return, along with the cost of any damages we assess. You will be responsible for any and all actual shipping costs either way. The trike must be returned in original packaging(Trike box w/inserts). You will be refunded 50% of any installed accessories you purchased along with your trike, as long as they are in good condition, or unused. This return policy is only applicable to stock trikes. Custom or modified trikes are not returnable. Clearance or discounted trikes are also not returnable. Please contact us for details. All warranties are covered by the manufacturer to registered owners of their trikes. SO BE SURE TO REGISTER YOUR TRIKE! Most warranties are stated on the manufacturer's website. Merchandise Returns If you are unsatisfied with any accessory you purchase, you may return it within 15 days of receipt of product. Product must be returned with original packaging, along with any instruction manuals contained in original package. Please include a copy of the original receipt or at least your name, order number, and telephone number. A 10% restocking fee will be deducted from return as long as the item is in new condition. If the item appears to be used or does not contain its original packaging only 50% will be returned to you. Shipping will not be refunded either direction. Refunds will be given in the same manner as the original method of payment or applied as in-store credit if returned within the 15 day period. Any refunds after the 15 day period will be processed for in-store credit only. Trike Damaged During Transport If you receive your trike and it appears to have been damaged during shipping, please contact us immediately before returning so a claim can be made with our shipping carrier. Our shipping company will send a representative to your house to asses the cost of damage(s). You will need to keep the original packaging to insure that our shipping company can properly asses any damages. Merchandise is Defective If for any reason any merchandise you purchase seems defective, please contact us toll free at 866-446-2065 or email us at trikes@utahtrikes.com. Privacy Policy We never share or sell any customer information. Ever. Unless specifically requested, any credit card information given to us is kept for that transaction only. Once the credit card is approved, we no longer have access to that information. Our shopping cart uses SSL and is PCI compliant to protect all of your personal information. *If you have any questions please contact us: Toll Free: 866-446-2065 Local: 801-804-5810 Fax: 509-351-0661 Email: trikes@utahtrikes.com |
UtahTrikes.com is a wholly owned subsidiary of Guy Graphics, Inc.